It fell into the door
A regulator or its attachments may have failed. Avoid repeatedly pressing the switch if the glass is loose.
MOBILE AUTO WINDOW REPAIR
A window that drops, tilts or stops moving can have more than one cause. Start with the symptoms and your vehicle details. The Power Window Doctors will review your request and discuss an estimate by phone or text.
Mobile appointments depend on your ZIP code, parts and route availability.

START WITH THE SYMPTOM
Your answers help narrow down where to look. The final diagnosis depends on inspecting the vehicle.
A regulator or its attachments may have failed. Avoid repeatedly pressing the switch if the glass is loose.
The glass may have come off its guide or a cable mechanism may no longer be pulling evenly.
Grinding, clicking or popping can point toward a mechanical problem inside the door.
A switch, motor, wiring or another part of the circuit may need testing.
A CLEAR NEXT STEP
Tell us the year, make and model, which glass is affected, and what happened when it stopped working. That gives us a starting point for the estimate and parts conversation.
Tell us about your vehicleThe form prepares a message on your device. You tap Send in your messaging app.
We review the symptoms and contact you about an estimate and your service area.
If service is available for your ZIP code, we discuss timing and parts before scheduling.
FREE PHONE ESTIMATE
Complete the four steps below. Submitting opens a prepared text message; your request is sent only after you tap Send.
Your messaging app should open a text to 865-722-7747. Tap Send to reach us. If it doesn’t open, copy the request below and text it yourself, or call 865-722-7422.
FIND YOUR LOCAL PAGE
Choose an area to see its local Power Window Doctors page. Include your ZIP code in the diagnostic form so we can confirm availability.
Need a different nearby city? View all Power Window Doctors locations