Privacy Policy


Privacy Policy for The Power Window Doctors

Updated Date: January 1, 2024

Welcome to powerwindowrepairusa.com, the digital home of The Power Window Doctors. Your privacy and the security of your data are of paramount importance to us. We are committed to protecting your personal information in compliance with both state and federal laws. Our privacy practices are designed to provide a high level of security for your personal data and are endorsed by respected external organizations, including TRUSTe.

This Privacy Policy aims to transparently inform you about the types of information we collect during your visit to our website, how that information may be used, shared, and protected, as well as your rights regarding your personal information.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us when you use our services, such as when you request a quote, place an order, create an account, or otherwise interact with us. This information may include:

  • Your name, email address, mailing address, and phone number
  • Vehicle details for service purposes
  • Payment information, including credit card numbers
  • Demographic and lifestyle information
  • Information about other people (e.g., gift recipient details)

Information from Other Sources

We may receive information about you from third parties, including partners and service providers, which helps us update and expand our records, analyze our services, and identify new customers.

Automatic Information Collection

As you navigate through our site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our website, including traffic data, location data, logs, and other communication data
  • Information about your computer and internet connection, including your IP address, operating system, and browser type

We use cookies, web beacons, and similar technologies to collect this information. This helps us to improve our website and to deliver a better and more personalized service.

Use of Your Information

We use the information we collect about you for various purposes, including:

  • To fulfill your requests for products and services
  • To personalize your website experience
  • To offer customer support
  • To carry out our obligations and enforce our rights arising from any contracts entered between you and us
  • To notify you about changes to our website or any products or services we offer or provide through it

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share information with third parties to perform services on our behalf, such as:

  • Fulfilling orders and delivering packages
  • Processing payments
  • Conducting research and analysis
  • Sending marketing communications

We may also share your information in response to a court order, law enforcement or government request, or when disclosure is necessary to protect our rights, your safety, or the safety of others.

Third-Party Cookies and Tracking

Our website uses third-party cookies and tracking technologies to enhance your shopping experience and to analyze how users interact with our site. This includes tracking for shopping and the installation of parts for various vehicle makes we service.

Security

We implement measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our website.

Your Choices

You have choices regarding the personal information you provide to us. You can:

  • Opt-out of receiving marketing or promotional emails
  • Update or correct your personal information
  • Request that we delete or stop using your personal information

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or comments about this Privacy Policy, please contact us through the support ticket system available on our Customer Service page.

Products and Services

We specialize in the repair and servicing of power windows for a wide range of vehicle makes. Additionally, we provide installation services for parts related to power window systems, ensuring your vehicle’s windows operate smoothly and efficiently.

Thank you for choosing The Power Window Doctors. Your trust in us is valued, and we’re committed to protecting your privacy and ensuring your satisfaction with our services.